Welcome to WEBZEN Customer Support
Please select a category below to view the relevant articles.
I forgot/lost access to my email address.
The customer support can change the email for you at any time but will do so only if you can be identified as the account creator.
To do so, you will have to contact the customer support using the ticket system through this FAQ while answering all questions in the ticket form.
Submit a Ticket
If the issue is still not resolved, please submit a ticket.